Agentic AI
Human-in-the-Loop vs Human-on-the-Loop in AI Workflows
A simple practical guide explaining human-in-the-loop (HITL) vs human-on-the-loop (HOTL) oversight for AI workflows, it's pros, cons, and examples.
Agentic AI
Agentic AI
Introducing Work Box in Knoon
Work Box is Knoon’s foundation for agent-powered workflows. It lets founders and product managers design, run, and monitor complex tasks using coordinated AI agents, with optional human input, all through simple, natural-language instructions. Read the blog to see how Work Box works in practice.
Agentic AI
What is an AI workflow?
An AI workflow is like an assembly line for intelligence. It turns raw data and intent into dependable decisions. This guide explains each stage, including data, training, serving and monitoring, and shows how to design observable, modular workflows that scale from prototype into production.
Agentic AI
What is RAG? A Practical Guide to Retrieval-Augmented Generation
Retrieval-Augmented Generation (RAG) is the foundation for building AI that uses real data, stays accurate, and delivers answers you can trust. This article explains what Retrieval-Augmented Generation is and why it matters.
Agentic AI
What Is Model Context Protocol (MCP)? Limitations, and the Real Work Behind AI Integration
AI can now use tools through standards like MCP, but real businesses still face heavy engineering work to manage authentication, permissions, and role separation. This article explains what MCP is, why it matters, and how Knoon solves the practical challenges MCP leaves behind.
Agentic AI
Build a Fully Agentic AI Booking System for Your Business With Knoon in Less Than an Hour
Microsoft Bookings and Knoon’s agentic AI let customers book, reschedule, or cancel appointments through simple conversation. The agent handles availability and updates automatically, reducing admin work. Create a fully automated, conversational booking system for your business in under an hour.
Agentic AI
Automating Your CSAT Score Tracking with Knoon Agents and Excel
Automate CSAT tracking with Knoon’s agentic AI. Your agent collects customer ratings, logs each entry into Excel and updates the CSAT score instantly. No manual work or complicated workflows, just smooth automation that keeps your KPIs accurate. Start building your agentic CSAT process today.
Agentic AI
Bring Agentic AI to Microsoft Bookings with Knoon’s Chat-Based Agents
Ever wondered how Knoon makes Microsoft Bookings fully autonomous? Users simply chat to find availability, assign staff, and manage appointments. Knoon handles the reasoning and execution, transforming complex scheduling into smooth, human-like conversations.