AI Agents
Google Docs tools in Knoon let your agents create and update documents automatically inside your organisation’s Google Drive. From bug reports to summaries and chargeback responses, your agent keeps everything organised and up to date, transforming Google Docs into a smart, real-time workspace.
AI Agents
AI agents don’t just chat. They take real action. With the right tools, they fetch data, trigger workflows and integrate with your systems automatically. Discover how AI agent tools transform simple conversations into fully automated operations, and how platforms like Knoon make it seamless.
AI Agents
Imagine your Knoon agent sending emails directly from your Gmail account including alerts, confirmations and urgent notifications automatically and securely. With Gmail SMTP integration, your agent can draft and deliver emails on your behalf. Learn how to set it up and streamline your workflows.
AI Agents
Connect Google Sheets to your Knoon agent and turn your spreadsheets into actionable data. With built-in Sheets tools, agents can log feedback, update records, search rows, automate workflows, and act on real information directly from conversation. Learn how to set it up.
AI Agents
Learn how to connect your API to Knoon using OpenAPI so agents can safely call your endpoints, take real actions, and automate workflows. This guide walks through OpenAPI basics, setup in Knoon, and a live example using the Swagger Pet Store.
AI Agents
AI agents advance through clear autonomy levels, from manual operations to domain-bound decision-making. Knowing these stages helps organizations adopt agentic AI wisely. This article explains the five levels outlined in Pascal Bornet’s Agentic Artificial Intelligence.
AI Agents
AI Agents go beyond chatbots. They think, act, and automate real tasks, giving businesses faster operations, lower costs, better experiences, and a powerful competitive edge across everyday workflows. Learn more about deploying AI Agents across your entire organization.
Help Desk
A help desk is more than a support tool. It’s a central hub for managing requests, improving response times, and boosting satisfaction. This guide explains what a help desk is, its benefits, key functions, and how AI is transforming modern support.
Knowledge Base
Customers today expect instant, AI-powered answers like ChatGPT or Gemini fueled by your own data. Discover what a knowledge base is, why AI is transforming it, and how Knoon brings enterprise-grade intelligence to SMEs with affordable, predictable pricing.